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Privacy
Title
V of the Gramm-Leach-Bliley Act (”GLBA”) and the laws of the State of
California generally prohibit
Golden Gate Advisors, Inc.
from sharing nonpublic personal information
about our clients with a third party unless we provide this notice of our
privacy policies and practices describing the type of information that we collect about
our clients and the categories of persons or entities to whom that information
may be disclosed. In compliance with the GLBA and California law, we are
providing this document, which notifies our clients of the privacy
policies and practices of
Golden Gate Advisors, Inc.
Protecting the Confidentiality of Customer
Information:
We take our responsibility to protect the privacy and
confidentiality of client information very seriously. We maintain physical,
electronic and procedural safeguards that comply with federal standards to store
and secure information about our clients from unauthorized access, alteration
and destruction. Our control policies, for example, authorize access to client
information only by individuals who need access to do their work.
From time to time, we enter into agreements with other
companies to provide services to us or make products and services available to
our clients. Under these agreements, the companies may receive information about
our clients but they must safeguard this information and they may not use it for
any other purposes.
Who is covered by the Privacy Policy:
We provide our Privacy Policy to clients when they open a
new account and annually after that. If we change our privacy policies to permit
us to share additional information we have about our clients, as described
below, or to permit disclosures to additional types of parties, the client will
be notified in advance. This Policy applies to clients and former clients of
Golden Gate Advisors, Inc.
Information We Have About You:
Golden Gate Advisors, Inc.
receives information about our clients from various sources, including
information from client transactions with us, such as account balances and
mortgage information, and consumer reporting agencies as applicable.
Categories
of Information Collected and Sources From Which We Collect It.
We
collect nonpublic personal information about you from the following sources:
• Information that you provide us on applications and other forms.
• Information we receive from you on applications or other forms.
•
Information about your transactions with us from the insurance companies we
contact to underwrite your insurance.
• Information we receive from the Department of Motor Vehicles or
other consumer reporting agencies.
• Information contained in medical records or from medical
professionals that is related to insurance claims.
• Information about your transactions with us, our affiliates or
others.
• Information we receive from a consumer reporting agency
Information
Golden Gate Advisors Shares:
Golden Gate Advisors, Inc. shares information it has about our
client, as described above, to give our clients superior customer service,
provide convenient access to our services and make a wider range of products
available to you. Golden Gate Advisors, Inc. shares this information in various ways:
Sharing information for legal and routine
business reasons and for joint marketing:
We may disclose information we have about our clients as
permitted by law. For example, we may share information with regulatory
authorities and law enforcement official; provide information to protect against
fraud; report account activity to credit bureaus; share information with your
consent and give account information to statement printers and other service
providers who work for us. We may also share information we have about you, as
described above, with firms Golden Gate Advisors, Inc. hires to market
Golden Gate Advisors, Inc. products and services or with financial institutions not within the
Golden Gate Advisors, Inc. corporate family with whom we have agreements to provide our
clients with offers of their financial products and services. For example, we
may share information about clients with an insurance firm in order that the
client may receive offers concerning various insurance products.
Sharing Information among the
Golden Gate Advisors, Inc.
corporate organization:
Golden Gate Advisors, Inc. offers a wide array of financial
products and services such as loans, deposits, check paying, investments, and
insurance. We may share information we have about you, as described above, such
as identification, application and credit bureau information, and transaction
and account balance information among the Golden Gate Advisors, Inc. organization.
Some of the benefits to the client are improved customer service and
responsiveness and detection of unusual behavior to help prevent unauthorized
transactions or fraud.
Information we may disclose to third parties:
We do not disclose any nonpublic personal information about
our customers or former customers to anyone, except as permitted by law. We do
not disclose information about you to third parties whose only use of the
information is to market a product or service. However, in the course of our
general business practices, we may disclose the information that we collect (as
described above) about you or others without your permission to the following
types of institutions for the reasons described below:
A. To a third party if the disclosure will enable that
party to perform a business professional or insurance function for us.
B. To an insurance institution agent or credit reporting
agency in order to detect or prevent criminal activity, fraud or
misrepresentation in connection with an insurance transaction.
C. To an insurance institution, agent, or credit
reporting agency for either this agency or the entity to whom we disclose the
information to perform a function in connection with an insurance transaction
involving you.
D. To a medical care institution or medical professional in
order to verify coverage or benefits in order to inform you of a medical problem
of which you may not be aware, or conduct an audit that would enable us to
verify treatment.
E. To the California Department of Insurance or other
insurance regulatory authority, law enforcement, or other governmental authority
in order to protect our interests in preventing or prosecuting fraud, or if we
believe that you have conducted illegal activities.
F. To
a group policyholder for the purpose of reporting claims experience or
conducting an audit of our operations or services.
Your right
to access and amend your personal information:
You
have the right to request access to the personal information that we record
about you. Your right includes the right to know the source of the information
and the identity of the persons, institutions or types of institutions to whom
we have disclosed such information within 2 years prior to your request. Your
right includes the right to view such information and copy it in person, or
request that a copy of it be sent to you by mail (for which we may charge you a
reasonable fee to cover our costs).
Your right
also includes the right to request corrections, amendments or deletions of any
information that is in our possession. The procedures that you must follow to
request access to or an amendment of your information are as follows:
To obtain
access to your information:
You should submit a request in writing to
Golden Gate Advisors, Inc.
1300 Clay Street
Suite 600 Oakland, CA 94612. The request should include your name, address,
social security number, telephone
number, and the recorded information to which you would like access. The
request should state whether you would like access in person or a copy
of the information sent to you by mail. Upon receipt of your request,
we will contact you within 30
business days to arrange providing you with access in person or the copies that
you have requested.
To correct,
amend, or delete any of your information: You should submit a request in writing
to Buser Brothers, Inc. at the address above. The request should include your
name, address, social security number, telephone number. the specific
information in dispute, and the identity of the document or record that contains
the disputed information. Upon receipt of your request, we will contact you
within 30 business days to notify you either that we have made the correction,
amendment or deletion, or that we refuse to do so and the reasons for the
refusal which you will have the opportunity to challenge.
Our
practices regarding information confidentiality and security:
We restrict
access to nonpublic personal information about you to those employees who need
to know that information in order to provide products or services to you. We
maintain physical, electronic, and procedural safeguards that comply with
federal regulations to guard your nonpublic personal information.
Our
policy regarding dispute resolution:
Any controversy or
claim arising out of or relating to our privacy policy, or the breach thereof,
shall be settled by arbitration in accordance with the rules of the American
Arbitration Association, and judgment upon the award rendered by the
arbitrator(s) may be entered in any court having jurisdiction thereof.
Reservation
of the right to disclose information in unforeseen circumstances:
In connection
with the potential sale or transfer of its interests,
Golden Gate Advisors, Inc. and
its affiliates (if any) reserve the right to sell or transfer your information
(including but not limited to your name, address, age, sex, zip code, state and
country of residency, and other information that you provide through other
communications) to a third party entity that (1) concentrates its business in a
similar practice, product or service; (2) agrees to be
Golden Gate Advisors, Inc.
successor in interest with regard to the maintenance and protection of the
information collected; and (3) agrees to the obligations of this privacy
statement.
Adopted July 2001
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